Lydec 7/24

Features Lydec 7/24

The Lydec 7/24 mobile application has a new look, is evolving and offers me even more digital features for a better user experience.I can quickly access all my information and the e-services offered:1.
I consult my Dashboard which includes my contracts and my invoices, I pay my outstanding payments or that of a third party, I follow my consumption in value and volume;2.
I benefit from e-Services (e-Connection, e-Subscription and e-Cancellation) and follow their Back Office processing process remotely and in real time;3.
I benefit from advice for the optimal management of my consumption;4.
I file my requests (event, incident, claim, etc.) and follow the steps in their processing remotely;5.
I contact my adviser by getting in touch with by calling the Customer Relations Center on: 0522 31 20 20.